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Experience
1 - 6 Years
Monthly Salary
AED 3,500 - 4,000 ($946 - $1,081)
Job Location
Education
Bachelor of Commerce(Commerce)
Nationality
Indian, Filipino, Sri Lankan
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Minimum 1+ years of experience in Customer Service (calling) and/or Administrative roles in UAE & 5 yrs exp in home country.
- Strong background in operational processes.
- Familiarity with CRM systems and excellent communication skills (verbal & written).
- Serve as the first point of contact for clients, ensuring a professional and welcoming experience.
- Respond to client calls and emails promptly, addressing their queries and concerns within designated timelines.
- Conduct daily follow-ups with clients via email, calls, and WhatsApp regarding ongoing work, and update the progress in the internal software consistently.
- Take immediate action on new order forms received from the Sales, ECS, or CP teams within the defined timelines.
- Manage a portfolio of 70–80 clients efficiently.
- Engage with clients to understand their requirements and advise them on suitable business formation options across various zones, supported by thorough research.
Desired Candidate Profile
skills & Qualifications
- Bachelor's degree in commerce or Finance
- At least 3-5 years of experience in client-facing roles, preferably in a financial services or consulting environment.
- Strong communication and interpersonal abilities.
Employee Benefits:
- Employment Visa
- Health Insurance
- Annual Leave
- Flight Tickets
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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Office No.2608,2609 & 2610, Concord Tower, Opposite Palm Jumeirah, Dubai Media City, Dubai. UAE. P.O. Box 84059, Dubai, United Arab Emirates (UAE)