Relationship Manager - Data Analytics

PayTech Group

Core Responsibilities and Accountabilities:

• Manage deliverable development and workstreams on projects across a range of industries and problem statements.
• Contribute to and/or develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn.
• Manage working relationship with client managers and function as a trusted and reliable partner.
• Provide analytical and technical subject matter expertise and drive client success through Test & Learn adoption and competency.
• Develop sound business recommendations and deliver effective client presentations.
• Plan, organise, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems using Test & Learn, synthesize analyses into relevant findings, and create impactful storylines.
• Contribute to the firm's intellectual capital and solution development.

Knowledge and Experience:

• Demonstrated experience in predictive modelling and advanced data analysis, with the ability to design, implement, and validate analytical models to support business decision-making.
• Strong proficiency in SQL and Python for data extraction, transformation, analysis, and automation; experience with SAS is a valuable advantage.
• Proven ability to interpret complex analytical outputs, synthesize findings, and translate them into clear, actionable business recommendations.
• Skilled in collaborating with cross-functional teams to understand business requirements, define analytical approaches, and ensure insights are aligned with client objectives.
• The ability to present insights and drive data-driven conclusions to senior stakeholders, supporting strategic planning and operational improvement initiatives.

Mandatory Skills:

• Previous experience within Banking, Payment & Card solutions, or the FinTech industry.
• Regional experience across the GCC.
• Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage.

Preferred Skills:

• An understanding of payment systems, digital platforms, APIs, system workflows, security basics, and industry technologies.
• An understanding of regional regulations across financial services or payment networks.