Regulatory Compliance & Controls Officer

Specialized Technical Services

Summary

We are hiring for a Regulatory Compliance & Controls role to support and drive STS, A ZainTECH Company's certification, audit readiness, and regulatory compliance initiatives across the MENA region, including UAE, KSA, Kuwait, Jordan, Oman and Bahrain. In this role, you will be responsible for analyzing regulatory requirements, supporting control implementation, preparing for audits, and maintaining our compliance posture with both external and internal stakeholders.

Duties and Responsibilities:

Review and analyze certification frameworks and national regulations (e.g., NCA, CST, DESC, ISO 27001, ISO 22301, etc.) map them to internal practices relevant to the company s business lines and scope

Conduct stakeholder meetings to walk through the regulations or frameworks, explain requirements, and agree on responsibilities

Perform detailed gap assessments against regional regulations and international certification requirements

Define and follow up on compliance timelines, ensuring that gaps are addressed and closed ahead of audit or submission deadlines

Conduct internal compliance assessments and mock audits to measure control maturity and readiness

Prepare and document audit reports, compliance check summaries, and gap assessment findings

Maintain & update the centralized audit calendar, covering all certification audits, surveillance reviews, regulatory compliance checks, renewal and recertification deadlines

Provide ongoing guidance to technical and business teams on how to implement required controls and the expected type of evidence to demonstrate compliance

Prepare and validate audit-ready documentation, evidence logs, and compliance packages

Coordinate and attend external audits, representing the company and responding to auditor queries when information is available and verified

Maintain a corrective action log and follow up with stakeholders to ensure timely and effective closure of audit findings

Coordinate with Procurement to request and review proposals from external auditing and certification service providers

Engage and follow up with regulatory bodies on submission status, clarifications, or pending accreditations

Serve as the primary point of contact with auditors, certification bodies, and regulatory entities

Monitor market and regulatory changes and advise on new certifications that the company should pursue based on business needs and regulatory obligations and update compliance activities accordingly