Regional Manager - Fulfillment & Ecommerce

Urban Ridge Supplies

Key Responsibilities

Operations Management (40%)

• Lead daily order fulfillment, logistics, inventory, purchase, and returns.
• Supervise regional warehouse and delivery teams to ensure operational excellence.
• Bring hands-on experience with CRM tools to streamline processes.
• Drive improvements in delivery timelines and process accuracy.
• Be deeply product-savvy and capable of understanding product dynamics.
• Advanced proficiency in Excel, PowerPoint, and CRM systems is a must.

Buying & Merchandising (30%)

• Develop buying plans driven by market trends and sales performance across regions.
• Forecast demand and plan monthly purchase cycles.
• Handle supplier management including credit terms, pricing, and delivery conditions.
• Maintain optimal stock levels and drive inventory turnover.
• Ensure strong margin structure by category.

Cross-functional Coordination (20%)

• Collaborate with other regional counterparts and central teams.
• Coordinate closely with buying, marketing, tech, finance, logistics, and support teams.
• Contribute to expansion plans and work towards reducing operational costs.
• Define KPIs and lead regular performance reviews.

Compliance & Risk (10%)

• Ensure full compliance with legal, tax, and safety regulations in each region.
• In-depth understanding of logistics and transportation within the region.
• Maintain clear financial record flows.
• Keep inventory management systems and records 100% up to date.