Regional Fintech Commercial Operations Director

Beyond ONE

Why this role matters:
As MEA Fintech Commercial Operations Director, you will play a key role in driving Beyond ONE s strategic fintech vision across the Middle East and Africa. You ll solve complex challenges around market entry, financial inclusion, and digital payment innovation. Your contributions will help shape our regional fintech strategy, cross-functional operations, and ultimately the way we disrupt the market with scalable, customer-centric digital financial services. You will also be responsible for defining market-specific strategies to differentiate our offerings across segments and geographies, ensuring alignment between brand positioning and customer needs.

What success looks like:
In your first year, you will lead the successful launch and operations of fintech ventures across existing operations in Oman and Saudi Arabia, grow MEA fintech revenue by executing on new commercial partnerships, and integrate fintech offerings into newly acquired businesses while aligning with local compliance requirements. You will deliver compelling go-to-market plans, optimize the digital customer journey, and elevate customer experience standards across all digital and physical touchpoints.

Why this is for you:
If you're keen on solving the challenge of building next-gen fintech ecosystems in high-growth markets, hit us up. We're looking for someone ready to tackle this challenge head-on and make an impact from day one.

Key Responsibilities

In this role, you will:

• Lead the MEA fintech commercial strategy and P&L, ensuring profitable growth across multiple markets.
• Collaborate with product, marketing, legal, tech, compliance, and sales teams to drive seamless go-to-market fintech execution.
• Manage regulatory, compliance, and licensing processes to ensure operational continuity across regions.
• Drive new fintech ventures, including lead the launch of new ventures and multi-brand Banking-as-a-Service (BaaS) models.
• Oversee strategic partnerships with regulators, banks, PSPs, and consultants to expand market presence.
• Support fintech M&A efforts and post-acquisition integration into Beyond ONE s operations.
• Mentor commercial leads and cross-functional teams to foster innovation and accountability across the fintech vertical.
• Define and implement targeted segment strategies for market growth and brand differentiation.
• Develop innovative acquisition, retention, and revenue-generating offers tailored to customer needs and aligned with market insights.
• Oversee the development and optimization of digital and physical sales and distribution channels to maximize reach and performance.
• Lead and evolve the fintech product roadmap, including proposition development, investment prioritization, and lifecycle management.
• Optimize digital sales performance and enhance the end-to-end customer journey with a digital-first mindset.
• Lead strategic planning and performance reporting processes to evaluate commercial initiatives and adjust direction as needed.
• Champion exceptional customer experience across all touchpoints to build long-term loyalty and brand equity.

Qualifications & Attributes

We re seeking someone who embodies the following:

• Education:
  Bachelor s in Finance, Business, or a related field. MBA or Master s in Finance/Fintech preferred.
  
  
• Experience:
  10+ years in senior fintech or digital financial services leadership, preferably in high-growth or emerging markets. A background in running commercial operations or leading a fintech, particularly with experience in commercial performance management and channel development.
  
  
• Technical Skills:
• Must-haves: In-depth expertise in digital payments, mobile financial services, and regional financial ecosystems. Proven experience managing P&Ls and launching fintech ventures.
  
  
• Nice-to-haves: Familiarity with PSP/BIN licensing structures, multi-brand BaaS frameworks, and fintech M&A integration.
  
  
• Expertise in product lifecycle management, go-to-market strategy, brand positioning, and customer segmentation.
  
  
• Strong capability in optimizing commercial portfolios and driving revenue via digital-first approaches.
  
  
  
• Unique Attributes:
  
  
• Thrives in fast-paced environments requiring cross-regional collaboration and complex decision-making.
• Possesses a proactive mindset and strong stakeholder management skills across business and regulatory domains.
• Excels with Agile, product-led delivery models, and data-driven decision-making in evolving fintech landscapes.
• Proven leadership skills in managing high-performing commercial teams.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong communication and executive-level stakeholder engagement capabilities.
• Familiarity with GCC market dynamics.
• Demonstrated ability to lead through ambiguity and drive innovation in rapidly evolving markets.