Receptionist

International Organization for Migration

Employer Active

Posted on 30 Sep

Experience

2 - 7 Years

Job Location

Hammamat - Tunisia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Under the direct supervision of the Head of Sub-Office in Sfax, and close coordination with Local Security Assistant and Sr. Field Security Associate, the incumbent will assist IOM premises, refer visitors, and support clerical functions for the office.

Responsibilities

  1. Welcome visitors and provide courteous reception, directing them as needed.
  2. Maintain a visitor log and assist visitors with security access procedures, when required.
  3. Answer and transfer calls, take messages, and provide routine information promptly and politely.
  4. Receive, direct, and record incoming and outgoing correspondence (emails, courier, packages, etc.) following standard office procedures.
  5. Maintain basic reference materials for office-wide use, such as staff phone lists, office holidays, emergency contact numbers.
  6. Assist with logistical arrangements for meetings, events, and workshops, including invitations, transportation, and materials preparation.
  7. Provide general administrative support to various units as requested.
  8. Perform other related duties as assigned.

Desired Candidate Profile

  • High school diploma with two years of relevant experience; or,
  • Bachelor s degree in Business Administration or related field from an accredited academic institution.

Accredited Universities are those listed in the UNESCO World Higher Education Database .

  • Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook.
  • Ability to organize paperwork in a methodical way.
  • Discreet, patient and client-oriented, with willingness to learn.
  • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Skills/

  • Basic communication skills, both verbal and written,
  • Customer service orientation and polite interpersonal skills.
  • Ability to follow instructions and standard office procedures.

For this position, fluency in English, French and Arabic is required (oral and written).

Company Industry

  • Defence
  • Military
  • Government

Department / Functional Area

  • Administration

Keywords

  • Receptionist

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International Organization for Migration

IOM s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies/strong>
IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values/ - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies/u> behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes/strong>
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

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