Receptionist Doha Academy

Job Purpose:
The Receptionist serves as the first point of contact for all visitors, parents, students, and staff, providing a welcoming and professional environment. This role is responsible for handling front desk operations, managing incoming communications, and providing administrative support to ensure the smooth operation of the organization.

Key Responsibilities:

• Greet and welcome visitors, parents, and staff in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls to the appropriate department or personnel.
• Manage incoming and outgoing correspondence, including mail, emails, and deliveries.
• Maintain a tidy and organized reception area.
• Provide information and assistance to visitors regarding school policies, directions, and general inquiries.
• Schedule appointments, meetings, and maintain visitor logs.
• Coordinate with security and other departments to manage visitor access.
• Assist in administrative tasks such as filing, data entry, photocopying, and document preparation.
• Support event coordination and other activities as requested by the Administration.
• Uphold confidentiality and comply with the organization’s policies and procedures.

Qualifications & Requirements:

• Bachelors Degree (Diploma or Degree in Business Administration is an advantage).
• Any European Nationality.
• Minimum of 2 years’ experience in a front desk, receptionist, or administrative role (preferably in an educational or corporate setting).
• Excellent verbal and written communication skills in English.
• Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
• Strong organizational and multitasking abilities.
• Professional appearance and a friendly, approachable demeanor.
• Ability to handle confidential information with integrity.

Key Competencies:

• Customer service orientation
• Professional communication skills
• Time management and prioritization
• Attention to detail
• Problem-solving skills
• Teamwork and adaptability