Reception Manager

MJS Investment

Employer Active

Posted on 18 Sep

Experience

7 - 12 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

7 to 12 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Front office management , hotel management software , leadership and communication skills

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Key Responsibilities:

Manage daily front desk operations and supervise reception staff.
Ensure guest satisfaction by providing courteous and efficient service.
Handle guest inquiries, complaints, and special requests professionally.
Coordinate with other departments to meet guest needs and resolve issues promptly.
Maintain accurate billing and cash handling procedures.
Monitor the cleanliness and presentation of the reception area.
Train and develop reception team members.
Implement and enforce hotel policies and standards.
Prepare reports on front office activities and guest feedback.

Qualifications:

Bachelor s degree in Hospitality, Business Administration, or related field.
7 years of experience in front office management in a hotel or similar environment.
Strong leadership and communication skills.
Proficiency in hotel management software (e.g., Opera, PMS).
Excellent customer service and problem-solving abilities.

Company Industry

Department / Functional Area

Keywords

  • Reception Manager

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