Quality Manager

Wood

Management of all aspects of Quality across the breadth of their respective organization and the services we provide.
Identification and regular engagement of key stakeholders to promote quality management and gather feedback on performance.
Management of and regular engagement with their quality teams ensuring competence assurance, performance appraisal, objective setting, and sharing of best practices.
Effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables.
Driving the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g. NCR, Improvement action, and lessons learned).
Supporting tenders and proposal activities for their organization
Planning and execution of risk-based assurance plans including the escalation of significant findings to senior leaders.
Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
Driving efforts to maximize margin enhancement
Ensuring that quality is driven across the Supply chain to assure the right first-time delivery.
Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.