Quality Assurance Specialist

Izam, inc.

Multiple VacanciesEmployer Active

Posted 14 hrs ago

Experience

1 - 5 Years

Job Location

Giza - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

4 Vacancies

Job Description

Roles & Responsibilities

  • Monitor sales interactions ( calls, chats and emails) to ensure they meet quality standards.
  • Gather audit feedback and identify opportunities to enhance performance and processes.
  • Share practical quality tips with sales teams to improve individual and team performance.
  • Collaborate with sales leaders to align on quality standards and calibrate evaluations.
  • Prepare regular quality performance reports for management.
  • Identify process gaps and suggest improvements across the sales cycle.
  • Monitor customer feedback and integrate insights into ongoing quality improvements.

Desired Candidate Profile

  • Bachelor degree in Business Administration or a related field.
  • At least six months / 1 Year of experience in quality assurance.
  • Experience monitoring sales or technical calls is preferred.
  • Certifications in COPC or Six Sigma are a plus.
  • Strong communication skills and a keen eye for detail.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Quality
  • Testing
  • QA
  • QC
  • Inspector

Keywords

  • Quality Assurance Specialist

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Izam, inc.

https://wuzzuf.net/jobs/p/sajjhe3mqrmf-quality-assurance-specialist-izam-inc-giza-egypt