Project Manager Services Specialist

Vertiv

Main Roles

JOB DESCRIPTION

• Contract Lifecycle Management:
• Drafting and Negotiation: Preparing, reviewing, and negotiating contract terms and conditions, ensuring they align with company policies, legal requirements, and project/service objectives. This often involves collaborating with legal, finance, and business development teams.
• Execution: Facilitating the formal execution of contracts and ensuring all necessary approvals are obtained.
• Administration: Maintaining comprehensive contractual records, documentation, and databases. This includes tracking key dates, milestones, deliverables, and correspondence.
• Monitoring and Compliance: Continuously monitoring contract performance against agreed-upon terms, service level agreements (SLAs), and regulatory requirements. Identifying and addressing any deviations or non-compliance.
• Change Management: Managing changes to contracts, including scope changes, amendments, and renewals. Negotiating new terms as needed.
• Issue and Dispute Resolution: Investigating and resolving contractual issues, discrepancies, and disputes in a timely and effective manner, often acting as a liaison between parties.
• Close-out: Overseeing the formal close-out of contracts upon completion, ensuring all obligations are met and documentation is finalized.
• Project & Service Oversight:
• Project Integration: Understanding the project's scope, budget, timeline, and deliverables to ensure contracts support successful project execution.
• Service Level Adherence: Specifically for service contracts, ensuring that agreed-upon service levels are met and that any performance issues are addressed with vendors or clients.
• Risk Management: Identifying, assessing, and mitigating contractual risks. Developing strategies to minimize potential financial or operational impact.
• Financial Management: Working with finance teams to ensure accurate invoicing, cost control, and adherence to financial terms within contracts.
• Performance Monitoring: Tracking project and service performance against contractual obligations and reporting on progress to stakeholders.
• Stakeholder Communication & Relationship Management:
• Internal Collaboration: Liaising effectively with internal teams (e.g., project managers, sales, legal, finance, procurement, operations) to ensure contractual clarity, alignment, and successful project/service delivery.
• External Communication: Serving as the primary point of contact for clients, vendors, and other external parties regarding contractual matters.
• Relationship Building: Nurturing strong business relationships with clients and vendors to foster positive and productive collaborations.
• Strategic Contribution:
• Process Improvement: Developing and implementing efficient contract management policies, procedures, and best practices.
• Legal & Regulatory Compliance: Staying updated on relevant legal and regulatory changes that may impact contracts and ensuring compliance.
• Strategic Advice: Providing expert advice and guidance on contractual matters to internal stakeholders.