Program Manager

Webook

Role overview:

We are looking for an outcome focussed Technical Program Manager to work directly with the CTO in leading the execution of complex, cross-functional initiatives within the technology organization. This role will be responsible for managing end-to-end delivery of programs, aligning stakeholders, and ensuring progress across multiple workstreams. The ideal candidate will have:

• A strong background in technical program management.
• Familiarity in working within a high-volume online transactional environment.
• Exceptional coordination skills and be familiar working within a product and platform orientated environment.
• Strong stakeholder management skills, both internal and external (clients).
• The ability to drive clarity and outcomes in dynamic environments as well as tracking the benefits.
• Strong financial control and governance.

Key Responsibilities:

• Own the planning, execution, and delivery of large-scale technical programs across engineering, product, and operations teams.
• Translate high-level strategies into actionable program plans with clear milestones, owners, and deliverables.
• Identify, track, and mitigate risks and issues across all projects under your umbrella.
• Ensure effective communication across teams, surfacing key decisions, blockers, and timelines to the right stakeholders.
• Establish and maintain program dashboards, reporting frameworks, and operating rhythms to provide full visibility on execution.
• Facilitate resource allocation, dependency mapping, and conflict resolution across concurrent initiatives.
• Continuously improve program delivery processes to boost team efficiency and alignment.
• Ensure programs are aligned with the company s strategic objectives by supporting the technology leadership team in setting priorities, tracking progress, and maintaining focus on outcomes over day-to-day distractions.