Program manager

Keeta

1.Business Alignment:Act as the primary liaison between the business team and service teams, ensuring goal alignment and facilitating efficient communication, while taking responsibility for the delivery outcomes of the service teams.
2.Resource Coordination:1 Coordinate cross-team resources to resolve issues and obstacles during program execution.2 Allocate resources within the service teams (e.g., quality assurance, training, delivery, and process management) to ensure smooth operations.3 Drive process optimization and standardization across service functions to enhance overall efficiency and effectiveness.
3.Program Management:1 Develop and execute program plans, ensuring alignment of project goals with business strategy.2 Manage program budgets, resource allocation, and priorities to ensure efficient resource utilization.3 Monitor program progress, identify risks, and develop mitigation strategies to ensure the achievement of program objectives. 1.Bachelor s degree or higher in Project Management, Business Administration, or a related field.
2.3+ years of experience in project or program management.Strong understanding of service operations.
3.Excellent leadership and team collaboration skills, with the ability to manage cross-functional teams effectively.
4.Proficiency in project management tools.
5.Proficiency in English speaking, listening, reading, and writing.