Program Manager Delivery Excellence

Unifonic

As a Program Manager you will drive initiatives that enhance engineering delivery quality, efficiency, and consistency. Your work will focus on scaling standardized processes, integrating AI automation, and ensuring smooth cross-team collaboration.

Help us shape the future of communication by:

• Expanding coverage to Build, Release, and Rollout phases.

• Standardizing delivery flow for improved execution quality.

• Connecting discovery and delivery in Jira by reducing context switching, add visibility, and move faster by seamlessly connecting your ideas to the delivery work happening in Jira.

• Rolling out full Jira automation for lifecycle milestones.

• Ensuring reliable metrics, visibility, and minimal manual effort.

• Leading adoption of AI agents to automate delivery checks and planning tasks.

• Achieving 100% onboarding of squads to Jira hygiene and DoR/DoD automation.

• Reducing stale/incomplete tickets by 50%+ and prototype AI agents for ticket creation.

• Standardizing dependency tracking with automated Jira workflows and dashboards.

• Managing cross-team initiatives, including security, compliance, and AI adoption.

• Overseeing release checklists and quality measures.

• Refactoring and redesigning engineering documentation.

• Removing obsolete materials and aligning practices across squads.

• Tracking health and progress of individual and team KPIs.

• Providing insights to improve outcomes.

• Driving uniform adoption of engineering tools and technology.

• Organizing P&E events, including All Hands and Office Hours.

• Coordinating architecture and design review committees.

• Building and managing onboarding programs for new engineering resources.

• Acting as a strategic partner to Engineering Directors, aligning initiatives with business goals.

What you'll bring:

• Experience in program or project management within engineering or product organizations.

• Strong knowledge of Jira automation, engineering workflows, and delivery metrics.

• Familiarity with AI tools and their application in process automation.

• Excellent organizational and cross-functional coordination skills.

• Ability to drive change, standardize processes, and improve execution quality.

As a Unifone you ll receive a range of benefits:

• Competitive salary and bonus

• Unifonic share scheme (we are all owners!)

• 30 holiday days after the first anniversary

• Your Birthday off!

• Spend up to 25 days per year working from anywhere in the world!

• Paid leave and assistance for new parents