Product Operations Specialist careem

What you ll do:

• Collaborate with Product, Engineering, QA, Care, and other teams to identify opportunities, provide daily product support, coordinate product and feature releases, and leverage customer/internal feedback for valuable product improvements through effective teamwork
• Develop & Optimize Processes: Keeping a keen eye on product performance is essential to identify operational gaps, inefficiencies, and potential risks. We want you to work alongside various teams to come up with effective solutions. Keep track of key performance metrics and implement corrective actions as needed.
• Program/Project Management: Be a resourceful, go-getting multitasker, supporting cross-functional initiatives across a variety of areas (product, ops, engineering, tech support, marketing, etc)
• Foster Relationships: Foster strong relationships with teams and stakeholders to ensure efficient and productive working relationships
• Data-driven insights - Perform deep-dive analysis to evaluate existing feature performance or assess the impact potential of tackling new problems and opportunities

What we ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.