Product Consultant - Delivery - Engine by Starling

Women in Tech

DescriptionAt Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.Starling Bank has seen exceptional growth and success in the UK, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine's technology.Who Are Engine By StarlingEngine is the technology arm of Starling Bank, headquartered in London with offices in Dublin, Sydney, Dubai and the UK. This role will be based in Dubai but may include travel.We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our place of work in Dubai so that we're able to interact and collaborate in person, ideally 4/5 days per week in office.Travel (including international) will likely be necessary depending on the client and nature of the engagement.About The RoleWe are seeking a Product Consultant within the Client Solutions Division to be part of the core Engine team working to establish, grow and scale our Middle Eastern business and ensure the successful implementation of the Engine Platform for our clients in the region. The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine's client lifecycle: business development, client discovery and client implementation.Based in one of Engine's regional offices, Dubai, you will contribute to growing the list of potential clients in the region as well as working closely with Product Management and Engineering to help shape Engine's product roadmap to support these clients. You will develop strong relationships with our consulting and implementation partners. The role will also include supporting the delivery and successful implementation of the Engine platform for our clients in the Middle East.We're looking for a versatile, adaptable individual, who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, getting to the detail, helping new clients launch successful new and modern propositions and businesses, and supporting our clients throughout their transformation journeys.What You'll Get To DoContribute to the success of the global Engine business as it scales, sharing your learnings from the region with the central and other regional Business Development and Client Delivery functionsBuild strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementationClient Discovery & Delivery:Work with our product and engineering teams through the Discovery and Delivery phases to agree on programme requirements and schedule, supporting the needs of current and future clients in the regionSupport clients and Engine's Client Delivery function during the implementation of the Engine platform including supporting the programme transition from delivery (including design, iterative build and testing) into go-live.Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client, supporting work on integration and localisation.Business DevelopmentSupport early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in the region Drive strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership. Foster and maintain strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies.Read more about our Product Consultant, Cam Jarvis's, time here: https://enginebystarling.com/careers/product-consultant/RequirementsYour backgroundYou have worked in client facing roles, in a consulting role, or at a technology company (2+ years experience) You have some experience in financial services, possibly with experience and knowkedge of working in Financial Services in the Middle EastYou have experience supporting the delivery of large-scale, complex programmes You can rapidly understand client problems and present solutions in a structured and informative mannerWe are looking for someone who will be excited by the potential for Engine's technology to transform banking in the Middle East Your skillsInquisitive, curious and able to understand client issues, needs and concerns while building trusted relationshipscan apply a structured approach to complex or ambiguous problemshave a technical aptitude and curiosityare self motivated and are able to work in a highly autonomous environmentare comfortable presenting to senior stakeholders, facilitating workshops and discovery sessionscan adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)are flexible in your approach to delivery, our teams tend to be hands on and work in an Agile way without being wedded to any particular methodologyWe are looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world.Interview ProcessInterviewing Is a Two Way Process And We Want You To Have The Time And Opportunity To Get To Know Us, As Much As We Are Getting To Know You! Our Interviews Are Conversational And We Want To Get The Best From You, So Come With Questions And Be Curious. In General You Can Expect The Below, Following a Chat With One Of Our Talent TeamInitial video interview with someone from the BD or Client team - 45 minsMore in depth interview with some more from the BD and/or Client team - 60 minsFinal Interview with CDO / CCO ~45 minutes