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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead and oversee the design, documentation, and optimization of business processes in alignment with best practice frameworks such as BPMN 2.0, Lean, Kaizen and Six Sigma.
- Conduct process modelling and mapping to establish a comprehensive understanding of business workflows across OpCos, conducting a gap analysis, and identifying value stream mapping to identify inefficiencies opportunities for optimization, simplificatio
- Lead Lean Six Sigma (LSS) projects to drive process excellence, operational efficiency, and quality improvements across business functions.
- Facilitate and participate in Kaizen workshops, root cause analysis (RCA) sessions, and problem-solving initiatives to resolve performance gaps and ensure measurable improvements.
- Collaborate with GS & Opco stakeholders at all levels to ensure smooth and successful implementation of process transformation initiatives.
- Define and track Process KPIs, process efficiency metrics, and cost reduction targets to measure the success and impact of process transformation initiatives.
- Provide leadership to the Process Transformation Managers and other direct reports, ensuring a collaborative and results-driven culture.
- Leverage process mining tools like Celonis to drive process transparency, uncover inefficiencies, and enable OpCos to track process performance against set KPIs.
Desired Candidate Profile
- 12+ years of experience in process management, transformation, and continuous improvement within a service or transformation-oriented industry, Global Business / shared services
- Proven leadership experience, with at least 8+ years in managing teams and large-scale transformation projects.
- Hands-on experience with Process Mining, Lean Six Sigma, BPMN, and other process optimization methodologies.
- Bachelor s degree in business, Engineering, or a related field (Master s preferred).
- Accredited Lean Six Sigma Black Belt certification (mandatory).
- Extensive experience with process mining tools and techniques, including Celonis, Signavio or similar.
Company Industry
- Retail
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Process Transformation Lead
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Majid Al Futtaim
The Process Transformation Lead drives end-to-end process improvement and transformation across MAF s Global Solutions and OpCos. Reporting to the Transformation & Excellence Director, the role leads initiatives using Lean Six Sigma, BPM, and Process Mining to boost efficiency and operational alignment. It also involves implementing a group-wide process management tool, collaborating with GS leaders, and promoting a culture of continuous improvement and innovation across the organization.
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