Presales Engineer

IT Max Global

The Presales Engineer will be reporting to the Technical Manager. They will be part of supporting our Abu Dhabi services offering. They will be involved in the design stage of the customer solution working closely with our local Sales team in various UAE markets. They would be working with our clients to design software and Infrastructure solutions to their challenges, work with our team to innovate new solutions and help shape the product portfolio that we offer.

• Supporting the sales team in designing software solutions and virtual infrastructure platforms in our Datacenter and end-user client sites
• Defining customer s problems, collecting data, establishing facts, and drawing valid conclusions
• Sharing design feedback, providing technical and procedural guidance to the implementation team, and conducting conversations at the executive layer as well as conveying both technical and business merits of our solution to the relevant parties
• Bridging internal customer gaps and adversarial/disparate groups within customer organizations and winning them over to our solutions
• Providing information about competitive products and differentiating the advantages and disadvantages of the offerings based on real-world experience
• Effectively presenting information and responding to questions from groups of managers, clients, customers, and the general public
• Articulating the IaaS, DRaaS, and BUaaS cloud solutions and services
• Creating and delivering architecture proposals, as well as the development and delivery of Solution Briefs that fit within company guidelines
• Leading responses to POCs, RFPs, RFQs, and RFIs as defined by the customer
• Gathering customer requirements, mapping them closer to a solution, and helping in the documentation of the proposed solution
• Demonstrating the solution to customers
• Liaising with vendors to ensure the various elements of the solution and providing appropriate Bill of Materials
• Writing technical proposals, reports, business correspondence, and procedure manuals
• Performing other duties as assigned

• BS. engineering or related field with a minimum of 5+ years of experience in software and infrastructure environments with Pre-Sales design experience
• Experience with Web server environments and operating systems
• Knowledge of the Microsoft architecture: web servers, application servers, database servers, development components
• Knowledge of Sharepoint
• Knowledge of Database modeling and the SQL language.
• Proven experience in designing, planning, and implementing technical upgrades and migration strategies
• Experience using TCO analysis and other (ROI) tools to justify proposals financially understand the data from the performance testing and be able to articulate the findings
• Experience working with different stakeholders to fulfill solutions and services
• Soft Skills: self-starter, multi-tasker, flexible, process-driven, organized, and team player
• Excellent oral and written communication and presentation skills with fluency in English and Arabic languages.