Portfolio Manager

PayTech Group

Core Responsibilities and Accountabilities

• Analyze debit and credit card portfolio performance across acquisition, activation, usage, and retention
• Develop a thorough understanding of the Client issuing business and priorities.
• Effectively direct portfolio analysis using Mastercard and Client tools and platforms.
• Keep track of portfolio health through key performance indicators (KPIs) to guide and correct variances.
• Manages the entire lifecycle of card products, from launch to retention, ensuring optimal performance and profitability.
• Identify and make recommendations to enhance the Clients issuing business organization (functions required, roles, responsibilities, training requirements).
• Works with marketing and sales teams to develop effective customer acquisition strategies, including targeted campaigns and partnerships.
• Implements strategies to retain existing customers, such as loyalty programs, personalized offers, and excellent customer service while ensuring compliance with relevant regulations
• Actively and efficiently liaison with Mastercard Product, and Account Management functions as and when required.