Plans and Programs Manager Security Services

GardaWorld

The Contractor will be responsible for any travel arrangements between the hub airport and their home address. The Company will pay for any transfers from the airport near the project location or any other intermediate landing location to the Consultant s accommodation at the project.
Further information can be found in the GardaWorld Contractor Travel Standard Operating Instruction (SOI), a copy will be provided upon acceptance.
Role Requirements
Skills & Competencies:
• Strong project management and coordination skills.
• Excellent analytical and planning abilities with attention to detail.
• Proven ability to write, edit, and maintain operational documentation.
• Effective communicator with strong stakeholder engagement skills.
• Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• Familiarity with performance tracking tools, readiness reporting, and risk registers.
• Ability to work independently and as part of a multidisciplinary team in a high-pressure environment.
Essential Requirements :
• Minimum of 5 years of experience in planning, operations, or project/program management in a security, military, or logistics environment.
• Demonstrated experience writing and managing SOPs, training plans, and performance matrices.
• Previous experience in a high-risk or international operational environment.
• Strong written and spoken English.
• Able to work in remote and austere conditions for extended periods.
• Valid UK Category C or C1 Driver s License (for operation of B6 armoured vehicles) or equivalent international license.
Desirable:
• Military, government, or security contractor background with planning or operations experience.
• Formal qualifications in project management (e.g., PRINCE2, PMP).
• Experience with FCDO, US DoD, or other government contracting environments.
• Familiarity with ISO standards, audit preparation, and quality assurance systems.
• Experience managing cross-departmental coordination in large projects.
• Working knowledge of training and development systems (e.g., LMS platforms, training calendars).
• First Aid certification or other relevant HSE training. (Level 3 FPOS or FREC).
Services
Services provided by the Contractor shall be those typically expected for someone in the position of Plans and Programs Manager, and include, but are not limited to, the planning, coordination, and oversight of operational programs, training plans, compliance tracking, and reporting mechanisms that directly support mission objectives and contract deliverables at Balad, Iraq. The Contractor will act as a key advisor and facilitator between project management, operational departments, and client representatives to ensure alignment with strategic goals, regulatory standards, and project SOPs.
Services the Contractor can expect to carry out would include:
• Developing, maintaining, and implementing operational plans, schedules, and policies across departments in alignment with contract requirements.
• Coordinating with functional leads (e.g., Guard Force, ERT, ESS, Logistics) to ensure programs are delivered effectively and on time.
• Drafting, reviewing, and maintaining SOPs, operational documentation, and contingency plans.
• Managing training plans, readiness rosters, certification matrices, and ensuring all personnel meet deployment and role-specific requirements.
• Overseeing performance metrics and compliance indicators to ensure contract KPIs and quality assurance standards are met.
• Liaising with client representatives to report on program performance, planning milestones, and changes to operational deliverables.
• Supporting risk management planning, scenario development, and operational resilience strategies.
• Leading internal audits and contributing to external inspections as required.
• Maintaining digital and physical records in line with data security and reporting requirements.
• Advising senior leadership on operational enhancements, resource needs, and capability development .
• Undertaking any other reasonable duties as directed by GardaWorld management in accordance with contractual and project needs.