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Experience
3 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Resposnibilities
- Monitor daily, weekly, and monthly performance against targets and highlight deviations.
- Provide insights into sales performance, telesales efficiency, and account management revenue growth
- Track client-level average selling price and support priceups and discount models.
- Support management with demand forecasting, monthly closings, and commercial headcount planning.
- Provide simulations and scenarios to ensure smooth peak season performance.
- Monitor churned or inactive clients and analyze reasons for inactivity..
- Provide data-driven insights and recommendations for client retention and reactivation strategies .
- Collaborate with Account Management and Sales to design targeted initiatives that boost portfolio stability and growth.
Desired Candidate Profile
Who you are!
- 3 - 5 years of experience in data analytics, business analysis, or performance management (preferably in logistics, fulfillment, or e-commerce).
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Hands-on experience with SQL for data extraction, transformation, and analysis.
- Familiarity with Python for data manipulation, automation, and advanced analytics.
- Proficiency in Excel / Google Sheets and at least one BI tool (e.g., Power BI, Tableau, Looker).
- Understanding of logistics/ecommerce KPIs (e.g., order accuracy, delivery success rate, returns, churn).
- Excellent communication skills to present findings to both technical and non-technical stakeholders.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Company Industry
- Shipping
- Freight
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Performance & Planning Lead
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