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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Description:
Essential Functions/Core Responsibilities :
Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy
Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation
Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team
Responsible guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization's overall strategies
Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams
Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings
Oversee and may conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region
Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed
Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues
Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
Desired Candidate Profile
- University Degree is a must
- 2 - 4 Years of Experience
- Experience with Workday preferred
- Working knowledge of labor relations
- Strong communication skills, both written and verbal
- Proficient Microsoft Office skills
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
- Self-starter, sense of urgency, and works well under pressure in a virtual environment
- Strong attention to detail
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- People Solutions Business Partner I
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Concentrix Corporation