Patient Management Officer Moorfields Eye Hospital Dubai

Employer Active

Posted 2 hrs ago

Experience

1 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet patients and visitors warmly, ensuring a welcoming environment while collecting necessary personal and insurance information accurately.
  • Verify and update patient records in real-time, ensuring data integrity and compliance with healthcare regulations.
  • Assist patients in completing registration forms, providing guidance on insurance and payment options while addressing any inquiries they may have.
  • Coordinate with medical staff to ensure seamless patient flow and timely communication of registration-related information.
  • Manage appointment scheduling and cancellations efficiently, optimizing patient access to healthcare services.
  • Conduct pre-registration for upcoming procedures, ensuring all necessary documentation is collected and verified in advance.
  • Respond to phone inquiries promptly, providing accurate information about hospital services, directions, and registration procedures.
  • Generate and maintain reports on registration metrics, identifying trends and areas for improvement in the registration process.
  • Participate in training and development programs to stay updated on hospital policies, software systems, and best practices in patient registration.

Desired Candidate Profile

  • At least 1-3 years of experience in a healthcare setting, particularly in patient registration or front desk operations.
  • Bilingual candidates are preferred, especially those fluent in English and a second language relevant to the patient population ( Arabic, French, Russian)
  • Bachelor's degree in any field.
  • Can join within 1 month.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Moorfields Eye Hospital Dubai

Ms. HR HR

Al Razi Building 64, Block E, Floor 3, Dubai Healthcare City, Dubai, United Arab Emirates, 505054, Dubai, United Arab Emirates (UAE)