Patient Administration - Female

Talentmate

The Patient Administration role for a female candidate encompasses a wide array of clerical and administrative tasks within a healthcare setting. The primary aim is to ensure the efficient management of patient information and service processes. This role is pivotal in providing empathetic service to patients, efficiently managing their records, and coordinating with healthcare professionals to enhance patient care quality. The successful candidate will exhibit exemplary organizational skills, attention to detail, and a patient-centered approach. Collaboration with medical staff and offering robust support to the healthcare team form the crux of this position. This dynamic role involves front-office management, appointment scheduling, and effective communication with patients regarding their administrative needs.

• Manage patient appointments and schedules to optimize time and resources.
• Maintain accurate and confidential patient records and documentation systems.
• Interface with patients to address inquiries or direct them to appropriate departments.
• Coordinate communication between patients, staff, and various departments within the facility.
• Ensure compliance with healthcare regulations and patient confidentiality protocols.
• Assist in the admission and discharge processes to streamline operations.
• Prepare and manage patient billing, insurance claims, and financial transactions effectively.
• Work with medical staff to update patient treatment plans and schedules timely.
• Organize and manage administrative tasks in support of clinical staff and management.
• Provide compassionate and courteous service to patients and their families at all times.
• Utilize healthcare databases and software for efficient patient record-keeping.
• Conduct routine audits of patient records to ensure accuracy and completeness.

• Bachelor's degree in healthcare administration or related field preferred.
• At least 2 years of experience in a healthcare administrative position.
• Excellent organizational skills and ability to multitask efficiently.
• Strong communication skills with a patient-centered approach to service.
• Proficiency in healthcare management software and office suite applications.
• Familiarity with medical terminology and healthcare protocols is advantageous.
• Excellent customer service skills and the ability to remain calm under pressure.