Palace Butler

Mandarin Oriental

Employer Active

Posted 13 hrs ago

Experience

1 - 3 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Butler Department, the Palace Butler is responsible for providing personalized services to hotel guests such as the wakeup call, newspaper delivery, and shoeshine, in a friendly and caring manner according to policies and procedures and Emirates Palace Mandarin Oriental standards. The Palace Butler reports to the Palace Operations Manager.

As a Palace Butler, you will be responsible for the following duties:

  • Delivered personalized guest services, ensuring a memorable and seamless stay experience
  • Coordinate VIP amenities, including daily fruit basket arrangements and personalized welcomes
  • Escort guests to rooms, introduce hotel facilities, and provide ongoing assistance
  • Manage luggage handling with Concierge to guarantee safe and timely delivery
  • Handle guest check-ins/outs efficiently while maintaining service excellence
  • Provided personalized wake-up calls, shoe shining, packing/unpacking, and laundry assistance
  • Maintained up-to-date knowledge of hotel promotions, VIP arrivals, and events to anticipate guest needs
  • Respond promptly to guest requests and resolved issues with professionalism

Desired Candidate Profile

Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus

  • High school diploma or equivalent qualification required
  • Professional and well-groomed appearance
  • Proficiency in additional languages will be considered an asset
  • Excellent communication skills

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Palace Butler

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Mandarin Oriental

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Read More

https://www.talentmate.com/jobs/uae/abu-dhabi/palace-butler/2509-1923-745