Overnight Call Center Agent

Client of hirelebanese

Posted 30+ days ago

Experience

2 - 4 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

A leading taxi company in Sin El Fil is hiring a Call Center Agent to assist customers with their booking experience and ensure exceptional service during overnight shifts.


Responsibilities:


Communicate service prices and assist customers with booking and inquiries.


Handle inbound calls promptly, ensuring accurate and efficient reservations.


Respond to customer complaints and inquiries in a professional, timely manner.


Manage online bookings via live chat and respond to emails as needed.


Qualifications:

Fluent in Arabic and English (spoken and written)


Proficient in using computers and communication tools


Moderate experience in MS Word and Excel


Good knowledge of Lebanon s major geographical areas



Company Industry

Department / Functional Area

Keywords

  • Overnight Call Center Agent

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