Order Management Agent
noknok SAL
Posted on 26 Aug
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Supports drivers during active orders by handling live order chats and resolving delivery-related issues in real time.
- Monitors delivery zones using internal tools to track driver availability, order delays, and capacity pressures.
- Coordinates with internal departments (e.g., Fleet, Tech, CX) to escalate and resolve operational problems efficiently.
- Requires strong communication, problem-solving, and multitasking skills in a high-pressure, fast-paced environment.
- 1 to 2 years of experience as Operator or similar role.
Company Industry
- IT - Software Services
Department / Functional Area
- Data Entry
- Operations
- Back Office Processing
Keywords
- Order Management Agent
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