Operations Manager Saudi Arabia

Naqla

Key Responsibilities

• Oversee day-to-day trucking operations, ensuring efficient loading and offloading times at factories, warehouses, and ports.
• Design and implement operations workflows tailored to the Saudi market.
• Manage fleet acquisition and build strong relationships with drivers.
• Negotiate and manage contracts with suppliers and vendors.
• Create and enforce SLAs for fleet performance, service quality, and turnaround times.
• Monitor operational KPIs and resolve issues to maintain service reliability.
• Support Naqla s expansion by identifying new routes and opportunities.

Requirements

• 6 10 years of experience in trucking or logistics operations in Saudi Arabia.
• Strong knowledge of fleet management, slot management, and turnaround times.
• Proven experience in vendor management and contract negotiations.
• Hands-on leadership with the ability to manage drivers and carriers directly.
• Strong analytical skills and comfort with using digital tools.
• Fluent in English and Arabic

Success Indicators

• Reduced truck turnaround times.
• Reliable and engaged fleet base.
• SLA compliance across carriers, vendors, and shippers.
• Smooth day-to-day operations with minimal disruptions.
• Scalable processes to support Naqla s growth in Saudi Arabia.