Operations Manager Majid Al Futtaim

Employer Active

Posted 3 hrs ago

Experience

2 - 7 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

ROLE PROFILE

  • Develop, implement, and enforce SOPs, ensuring operational consistency, compliance, and readiness across all areas.
  • Lead safety, risk management, crisis response, and audits, ensuring full compliance with UAE laws, Dubai Municipality, and company standards.
  • Oversee daily operations, staffing, Duty Managers, and team leads to ensure smooth, high-quality operations at all times.
  • Deliver a consistent, world-class guest experience by managing feedback, resolving escalations, and reinforcing a strong service culture.
  • Optimize revenue and guest flow by monitoring performance, driving KPIs, and collaborating with Finance, Commercial, and Marketing.
  • Lead, develop, and engage teams through training, performance management, and cross-functional coordination.
  • Support events and seasonal activations through close coordination with Events and support functions.
  • Provide operational, financial, and performance reporting, contributing strategic insights and identifying growth opportunities.

Desired Candidate Profile

REQUIREMENTS

  • Experience: 2 3 years of Operations Management experience.
  • Strong leadership and self-motivation, with the ability to lead and inspire multicultural teams.
  • Commercially minded with strong business awareness and revenue focus.
  • Excellent organizational, planning, and analytical skills.
  • Strong interpersonal and communication skills, with a proactive, people-focused approach.
  • High energy and professionalism, with passion, integrity, process orientation, and proficiency in Microsoft Office applications.

Company Industry

  • Retail

Department / Functional Area

  • Administration

Keywords

  • Operations Manager

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Majid Al Futtaim

https://careers.majidalfuttaim.com/global/en/job/20508/