Operations Assurance Engineer Access

Norconsult Telematics

Position Objectives:

• Ensure end-to-end quality assurance and acceptance of access network infrastructure and related services.
• Drive implementation excellence through well-defined inspection, audit, and compliance processes.
• Establish and enforce acceptance criteria, test methodologies, and performance benchmarks.
• Oversee multi-level acceptance activities, ensuring timely delivery at site, cluster, city, and regional scales.
• Collaborate with vendors and cross-functional teams to resolve issues and remove acceptance barriers.
• Provide governance, reporting, and continuous process improvement for operational efficiency.
• Enable reliable, high-performance access networks that meet project delivery standards.

Job Description & Responsibilities:

• Verify vendor quality processes and ensure compliance with project specifications.
• Define and implement acceptance criteria, test plans, and inspection methodologies.
• Oversee acceptance of access network sites at site, cluster, city, and regional levels.
• Review and validate vendor documentation to ensure accuracy and compliance.
• Monitor acceptance progress, resolve dependencies, and escalate issues as required.
• Lead quality audits, enforce corrective actions, and drive continuous process improvements.
• Manage field inspectors to ensure consistent quality and performance on-site.
• Coordinate with cross-functional teams for acceptance of applications and related services.
• Track and report on quality, acceptance, and governance activities.
• Conduct gap analysis and recommend process enhancements to strengthen delivery.
• Support customer acceptance processes and align acceptance methodologies.
• Facilitate knowledge transfer, training, and best practice sharing across project teams.

Qualifications & Experience:

• Bachelor s degree in Computer Science, Telecommunications, or Engineering
• 10+ years of professional experience with at least 3 years in a quality management role.
• Proven expertise in major LTE/3G/2G telecom projects at a management level.
• Strong knowledge of quality management systems, acceptance processes, and audits.
• Excellent organizational, leadership, and interpersonal skills in multicultural environments.
• Strong communication skills with fluency in English (written and spoken).
• Proficiency in MS Office tools (Word, Excel, PowerPoint, Visio).