Operations Analyst

Sylndr

Posted 30+ days ago

Experience

2 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the Role
    • We are looking for an operations analyst to manage the daily operations of a functional work stream. You will be responsible for managing day-to-day KPIs, ensuring the correct fulfillment of operations, identifying gaps and opportunities, performing a SWOT analysis, optimizing processes, overseeing the cross-functional operations team, providing analysis and detailed reporting with recommendations, and liaising with stakeholders.
What You'll Do
    • Develop, implement, and monitor actionable roadmaps for improving workflows and processes and establish and organize KPIs in line with internal and external stakes
    • Improve, execute, and effectively communicate significant strategies of analysis that identify meaningful trends and opportunities across our end-to-end operations.
    • Provide support to ops with challenges requiring deep dives along with gap analysis, recommendations and processes required.
    • Assist in defining the short-term and long-term strategy of the work streams
    • Ensuring quality and efficiency are being maintained across work streams.
    • Lead, motivate, and develop high-performing teams, ensuring a customer-centric culture.
    • Manage the enforcement of policies, create and distribute reports to leadership/stakeholders, providing them with cadenced reports around business performance, crisis management, escalations, and business insights.
Who You Are
    • Bachelor's degree in relevant field
    • 2-3 years of experience in a similar role.
    • Ability to analyze and improve operational processes.
    • Ability to come up with new processes and solutions.
    • In-depth problem-solving skills and time management skills.
    • Strong people management and organizational skills.
    • Excellent communication skills, both written and verbal.
    • Data-driven problem-solving.
    • Project management experience.
    • People management skills

Company Industry

Department / Functional Area

Keywords

  • Operations Analyst

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