Operations Agent
MTS Globe
Posted on 24 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for a highly motivated individual to work as part of a dynamic team taking care of integral parts of the daily operation at MTS Globe. The ideal candidate will be in charge of making reservations, organizing programs and inserting contracts into our system.
Key responsibilities:
- Support the daily operations:
- Transfers/Excurions management: daily follow-up of bookings, manage stop sales, allotment control and special requests
- Inserting contracts into our system
- Management and control of transfers in Morocco, being in contact with provider
- Service quality management
- Being que point of contact for providers, suppliers and incoming agencies
- Manage claims and incidents
- coordination and prioritization of requests from our clients
Desired Candidate Profile
Good knowledge of Microsoft Office.
Good level of English and Moroccan required, other languages are a plus.
Flexible to work weekends and varied hours to support the operation
Experience in a similar role
Driving License
Company Industry
- Travel
- Tourism
Department / Functional Area
- Data Entry
- Operations
- Back Office Processing
Keywords
- Operations Agent
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