Operation Section Head
Option Travel
Posted on 29 Aug
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Review the results of new driver interviews and approve appointments in coordination with relevant departments.
- Monitor the implementation of driver training plans and approve training reports.
- Follow up on new appointments and prepare the daily statistics regarding the number of drivers.
- Supervise the identification and resolution of drivers issues in coordination with concerned departments.
- Follow up on cases of resignation and absenteeism, and take the necessary administrative actions.
- Hold regular meetings with drivers at sites and at the office to discuss their conditions and improve the work environment.
- Receive driver complaints that were not resolved by the department via phone and work on addressing them.
- Respond to complaints submitted through the system within a maximum of 48 hours from the submission date.
- Conduct driving tests and professional evaluations for new drivers.
- Review the implementation of training with training supervisors and conduct spot checks to ensure the quality of explanation and understanding.
- Follow up on completing administrative procedures related to health insurance and renewal of driver documents with the Ministry of Tourism and other relevant authorities.
- Approve leave requests after review and approval from the Operations Department.
- Carry out any other tasks assigned within the scope of work.
Desired Candidate Profile
Education: Bachelor s degree.
Technical Skills:
Strong ability to communicate effectively and manage field teams.
Excellent problem-solving and decision-making skills.
Experience: Minimum of 10 years in driver management or personnel affairs, preferably in the transportation or tourism sector.
Company Industry
- Travel
- Tourism
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- Operation Section Head
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