Operation Executive

ZAJEL Courier Services

Posted 30+ days ago

Experience

1 - 4 Years

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

The Operation Executive is responsible for receiving customer applications and processing them according to pre-defined rules and regulations in a timely and accurate manner.

Requirements
  • High school / Diploma or equivalent required
  • Minimum 1 year of experience.
Responsibilities
  • Ensure timely manifesting of shipments
  • Regulate all Operational activities in the Collection Centers
  • Ensure proof of Delivery is updated on the system
  • Provides regular operations support by processing all shipments for Zajel customers ensuring all applicable rules and regulations are adhered to
  • Ensure all undelivered shipments are tracked and updated on the system
  • Complies with pre-defined Key Performance Indicators (KPIs) derived from the customers service agreement with Zajel to ensure optimum service levels are provided to the customer
  • Escalates all issues unresolved or difficult to handle to the Supervisor
  • Sort and label all the shipments in a systematic manner
  • Scan inbound and outbound shipments
  • Detect and report missing, incorrect paperwork, undeliverable consignment
  • Coordinate with Couriers for timely pick- up and delivery of shipments
  • Track Collections against pick ups
  • Prepare daily Collection report
  • Ensure all deliveries are as per the delivery schedules
  • Ensures timely updating of work-related metrics such as individual daily target, total processed applications, attendance, daily activities etc. in the records sheet provided by the senior or supervisor
  • Adheres to the work-plan provided by the supervisor while undertaking routine processing activities

Department / Functional Area

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

ZAJEL Courier Services

https://www.zajel.com/Career/Index

Similar Jobs

Admin Executive

INFINITE INTERNATIONAL LLC

  • 0 - 3 Years
  • United Arab Emirates , Dubai - United Arab Emirates (UAE)

OPERATION AND EXECUTIVE ASSISTANT

AAMCC

  • 1 - 6 Years
  • Dubai - United Arab Emirates (UAE)

Office Assistant

ALCROW FOR SOLAR ENERGY SYSTEMS RENTAL CO

  • 1 - 2 Years
  • Dubai - United Arab Emirates (UAE)
View All