NetSuite Senior Delivery Manager

Oracle

• What You ll Do

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud Annual Recurring Revenue (ARR) -- that provides functional and technical Enterprise Resource Planning (ERP) solution sustainment to drive continuous NetSuite improvement and value.

• Gain a thorough understanding of your assigned customers strategies, challenges and long and short-term goals.
• Consult with and provide advice and guidance to your customers on how to unlock value from their NetSuite Solutions based on your knowledge of their business, as if you were an extension to their own team.
• Identify and deliver functional improvements for your assigned customers NetSuite solutions. Collaborate with other engagement team members including the Engagement Manager, Technical Consultants, Solution Architects, and the Support team to ensure delivery of your customers priority change initiatives.
• Understand expected business outcomes and deliver within an agreed budget and timeframe.
• Work with a variety of customers, from those with newly implemented base solutions to the large, multi-national strategic accounts.
  
  
  

Responsibilities

Skills and Qualifications needed:

• Previous relevant experience in application centric functional or technical roles.
• Experience in one of these vertical markets: Warehouse Distribution, Retail, Manufacturing, Finance, Software, Services
• NetSuite or competitive cloud-based Enterprise Resource Planning (ERP) software solution experience.
• Proven creativity, the ability to develop and present new ideas and conceptualize new approaches and solutions
  
  
  

What We ll Offer You

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique