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Vacancy
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Job Description
Roles & Responsibilities
Salla is seeking a highly motivated Merchant Logistics Sales Specialist to join our growing sales team. In this role, you will be responsible for increasing the number of shipping orders processed through Salla s AWB system by actively engaging with merchants, understanding their logistics needs, and converting them from external shipping methods to Salla s integrated solutions. You will identify, qualify, and close new logistics service opportunities tailored to our merchant partners, while collaborating with cross-functional teams to ensure solutions meet merchant expectations and drive activation, retention, and growth within the platform.
- Engage with a wide range of merchants (individual sellers, SMEs, and Enterprises) to promote and activate Salla s shipping services.
- Drive growth in AWB order volume by identifying usage gaps and delivering tailored logistics solutions.
- Conduct calls, emails, and meetings to onboard new merchants and follow up with inactive users.
- Act as a logistics advisor for merchants by recommending best shipping practices and resolving operational pain points.
- Collaborate with internal teams (Support, Ops, Product) to ensure merchant satisfaction and issue resolution.
- Track performance, prepare usage reports, and propose initiatives to improve adoption and retention.
- Stay updated on logistics trends and local shipping provider capabilities.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Logistics, Sales, or a related field.
- 2 3 years of experience in logistics, e-commerce, or shipping operations.
- Strong experience in client-facing or merchant-facing roles (sales, success, or support).
- Solid understanding of shipping workflows, fulfillment operations, and delivery integrations.
- Ability to work with diverse merchant profiles and provide customized solutions.
- Advanced Excel skills with the ability to analyze large datasets, build performance reports, and extract actionable insights.
- Strong communication, negotiation, and relationship management skills.
- Comfortable using dashboards, CRM tools, and analyzing usage data.
- Fluency in Arabic and English (spoken and written).
- Knowledge of the Saudi e-commerce landscape is a plus.
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Merchant Logistics Sales Specialist
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