Marketplace & E-commerce Coordinator

Scale Army

Role Overview:
We are looking for an organized and proactive Marketplace & E-commerce Coordinator to support our growing presence on TikTok Shop and other online marketplaces. This role is perfect for someone eager to gain hands-on experience in e-commerce operations, influencer/affiliate seeding, and digital merchandising. As part of a fast-paced team, you will play a vital role in managing product listings, collaborating with influencers, troubleshooting technical issues, and ensuring that content is optimized for each platform.

Key Responsibilities:

TikTok Affiliate Seeding

• Identify, coordinate, and manage outreach to TikTok affiliates and creators to seed product samples, ensuring strong engagement and tracking results.
• Cultivate relationships with influencers and affiliates to increase brand visibility and drive sales through organic content creation.

Marketplace Management

• Manage product listings on TikTok Shop and other e-tailer platforms, ensuring accurate inventory, pricing, and product descriptions.
• Update and maintain product content, ensuring it is optimized for each marketplace and aligned with current promotions or product launches.
• Troubleshoot listing or technical issues across marketplaces, working proactively with platform support teams to resolve problems quickly and efficiently.

Content Organization

• Ensure product assets such as images, videos, and descriptions are current and optimized for each platform, maintaining consistency and quality.
• Collaborate with the content team to ensure engaging and on-brand content is available for use on e-commerce platforms.

Performance Tracking & Reporting

• Assist in monitoring engagement, sales, and affiliate activity, providing regular updates to the team on the performance of products and campaigns.
• Track the effectiveness of influencer collaborations and affiliate campaigns to ensure measurable impact.

Cross-Team Collaboration

• Work closely with marketing and operations teams to support promotions, launches, and campaigns, ensuring that all assets are aligned and executed smoothly.
• Assist in coordinating product launches, ensuring all related content is prepared and published on time across all platforms.

Qualifications:

Experience & Skills

• Currently pursuing a degree in Marketing, Communications, Journalism, or a related field (or recent graduate).
• Experience working with Figma and Canva (or similar design tools) to create content.
• Strong organizational skills and attention to detail, ensuring that all tasks are managed effectively and efficiently.
• Proficient with Microsoft Office and Google Suite.
• High-level understanding of social media platforms, especially TikTok, with deep knowledge of TikTok best practices and trends.
• Strong communication skills and the ability to collaborate effectively across teams.
• A creative thinker with a problem-solving mindset, able to think outside the box to drive engagement and improve processes.
• Passion for wellness and a genuine interest in herbal medicine and natural health solutions.