Manager - Wynn Oasis

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan is currently seeking a Manager to join the resort s Wynn Oasis team.

The primary duties and responsibilities of this role are:

• Guarantee for high quality meals, efficient service, and a welcoming environment that reflects Wynn s hospitality standards.
• Identify and proactively address staff dining preferences, offering thoughtful solutions that enhance satisfaction and well being.
• Respond promptly to employee concerns, ensuring resolutions align with Wynn s service philosophy and operational standards.
• Maintain open, respectful, and multicultural communication with staff, management, and contractors to foster harmony.
• Supervise dining supervisors, waiters, buspersons, and support staff; monitor appearance, behavior, and adherence to Wynn s grooming and etiquette standards.
• Conduct daily pre shift briefings, organize training sessions, and collaborate with F&B trainers to maintain service excellence.
• Plan and supervise food presentation, cleanliness, inventory control, and team deployment across multiple dining concepts (buffet, casual dining, coffee shops, themed outlets).
• Support new menu launches, seasonal offerings, and dining promotions in collaboration with culinary leadership.
• Manage departmental budgets, labor scheduling, and cost controls; prepare forecasts and monitor performance against targets.
• Ensure strict adherence to Wynn policies, UAE health regulations, HACCP standards, and food hygiene protocols.
• Conduct regular audits of dining areas and kitchens to maintain cleanliness, safety, and operational readiness.
• Lead incident response and resolution professionally and promptly, ensuring minimal disruption to operations.
• Foster positive relationships among dining team members, encouraging collaboration, respect, and team spirit.
• Champion in a safe, inclusive, and appreciative environment where employees feel respected, empowered, and engaged.
• Serve as the primary link between the staff dining team and senior leadership in Staff Accommodation and Food & Beverage.
• Manage catering and banquet services for recreational spaces, training facilities, and staff development centers, ensuring consistency with Wynn s service standards.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 3-5 years of managerial experience in dining operations, preferably in staff accommodation or hospitality settings.
• Prior experience in staff accommodation, corporate dining, or hospitality settings is highly valued.
• Proven ability to lead, motivate, and develop diverse, multicultural teams in high volume environments.
• Skilled in coaching, mentoring, and conducting structured training programs to maintain service excellence.
• Familiarity with HACCP, food safety regulations, and workplace health standards.
• Demonstrated commitment to delivering high-quality service and resolving concerns with professionalism.
• Understanding dining service procedures, buffet and la carte setups, and staff meal planning.
• Comfortable using POS systems, inventory software, and Microsoft Office tools.
• Skilled in resolving operational challenges and conflicts constructively while maintaining service excellence.