Manager - Facilities and Show Control

The Red Sea Development Company

Job Responsibilities:

Pre-Opening Phase

• Develop and implement operational readiness plans for facility infrastructure and guest-facing show systems.
• Lead the commissioning and testing of all show systems (AV, lighting, effects, interactive elements, automation) in coordination with designers and integrators.
• Support vendor onboarding and setup, ensuring third-party facility services are aligned with scope, SLAs, and Corallium standards.
• Establish preventive maintenance plans and detailed SOPs for all systems, ensuring operational continuity from Day One.
• Address snagging and quality issues to ensure all technical systems and guest areas meet functionality and finish expectations before opening.

Post-Opening Phase

• Oversee daily operations and maintenance of Corallium facilities through active management of third-party vendors, ensuring uptime, responsiveness, and presentation excellence.
• Take direct responsibility for the performance and maintenance of all show control systems, including troubleshooting, upgrades, and continuous optimization.
• Ensure preventive maintenance schedules are executed consistently across all systems to maintain optimal performance and avoid downtime.
• Conduct regular inspections of guest-facing environments, prioritizing functionality, cleanliness, and aesthetic perfection.
• Monitor and enforce vendor contract compliance, including service levels, timelines, and corrective action as needed.
• Collaborate with HSE, Security, and Visitor Experience teams to ensure full compliance with safety protocols and readiness for emergencies.
• Maintain accurate records for assets, technical manuals, maintenance logs, and warranty documentation.
• Analyze performance data and visitor feedback to recommend and implement operational improvements.
• Support future enhancements and lifecycle planning to sustain world-class standards in both infrastructure and show systems.
• Uphold Corallium s General Expectations by working cross-functionally, solving problems proactively, and ensuring every element supports an experience unlike any other.

Requirements:

• Bachelor s degree in Engineering, Technical Theater, Mechatronics, AV/IT Systems, or a related field.
• Minimum 8 years of experience in technical operations within theme parks, museums, or visitor attractions.
• At least 2 years in a managerial or project planning role.
• Proven hands-on experience with commissioning and maintaining complex show systems.

Other Requirements:

• Strong technical background in AV, show control, or effects systems.
• Demonstrated ability to work independently while coordinating with cross-functional stakeholders.
• Comfortable working in high-performance environments with live operations.
• Fluent in documentation and vendor coordination, with attention to quality and timelines.

Technical Competency:

• Show control system programming and integration (AV, FX, lighting, automation) - Expert
• Technical commissioning and vendor interface for show systems Advanced
• Facility systems coordination and vendor oversight Proficient
• Operational readiness planning for technical systems - Advanced
• Troubleshooting and real-time issue resolution - Expert
• Lifecycle planning and asset documentation - Advanced
• Safety and emergency protocols for technical environments - Proficient
• Preventive and corrective maintenance planning - Advanced
• Project snagging and issue resolution for technical systems - Advanced