Manager, Acceptance
Mastercard, Inc.
Employer Active
Posted 10 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Title and Summary
Manager, Acceptance, Qatar & Kuwait
The Customer Solutions Center is a structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard's extensive toolbox of products and services offerings.
The Acceptance Lead for Qatar and Kuwait supports the Customer Solution Center team bring together existing MA capabilities, products and solutions in a holistic, bundled way to customers.
They also act as an expert for their products/solutions portfolio in their geography, to drive market enablement and support sales as well as acting as key interface with regional product teams to ensure an effective feedback loop.
The Manager, Qatar and Kuwait acceptance lead reports into the East Arabia Digital and Acceptance Lead + regional function team (e.g. regional Acceptance lead).
Key Responsibilities
Act as an expert for their geography/solution portfolio:
• Bring their deep knowledge of products, services or platform capabilities to a solution-selling environment
• Accountable for having a deep understanding of the assigned product, service or platform
• Provide visibility on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
• Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard's products and solutions
Support CSC value proposition development and sale:
Drive localization, market enablement and support sales:
• Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support
Knowledge and best practice sharing:
• Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA
Expand acceptance footprint into underpenetrated verticals and drive acceptance locations across Qatar and Kuwait
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Administration
Keywords
- Manager
- Acceptance
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