Organizational Change Management Lead Wipro Limited

Job Summary:

We are seeking an experienced Change Management Lead to drive and execute a holistic change management approach across a complex transformation program. The ideal candidate will be responsible for developing and implementing strategies that ensure business readiness, stakeholder alignment, user adoption, and benefits realization. This includes oversight of change management planning, communications, stakeholder engagement, organizational design and alignment, training development, and post-implementation reinforcement.

Key Responsibilities:

1. Change Management Strategy

• Develop and lead the execution of a comprehensive change management strategy aligned with program objectives.
• Integrate change management plans with project delivery milestones and governance.

2. Communication Strategy

• Design and implement a communication strategy that ensures timely, consistent, and targeted messaging across all stakeholder groups.
• Develop communication materials and coordinate across communication channels (emails, newsletters, town halls, intranet, etc.).

3. Stakeholder Engagement Strategy

• Identify, assess, and manage stakeholders throughout the lifecycle of the project.
• Build stakeholder maps, engagement plans, and resistance management plans.
• Facilitate stakeholder workshops and ensure proactive issue resolution.

4. Organizational Alignment and Design

• Assess current organizational structures and define future-state operating models.
• Support realignment efforts to ensure roles, responsibilities, and structures support the new way of working.

5. Training and Capability Building

• Lead the development and execution of a comprehensive training strategy and plan.
• Oversee training needs analysis (TNA), curriculum development, training delivery, and training effectiveness assessment.
• Support the development of user guides, e-learning modules, and training materials.

6. Benefits Realization Strategy

• Collaborate with business leads to define and track change-related KPIs and success measures.
• Design reinforcement mechanisms to sustain change and maximize business value.
• Develop post-go-live support and feedback loops.

Qualifications and Experience:

• Bachelor's or master's degree in business, HR, or related field.
• 8+ years of experience in change management, preferably in large-scale ERP, digital transformation, or business change initiatives.
• Strong knowledge of change management methodologies (e.g., PROSCI, ADKAR,
• Experience with stakeholder engagement, org design, training strategy, and benefits management.
• Exceptional communication, facilitation, and interpersonal skills.
• Experience working with cross-functional teams in fast-paced environments.
• Change management certification (e.g., PROSCI, ACMP) is a plus.

Competencies:

• Strategic thinking and planning
• Strong stakeholder management and influence skills
• Project and program alignment capability
• Change impact analysis and business readiness expertise
• Effective communicator with senior leaders and frontline teams alike
• Results-driven with a focus on adoption and measurable outcomes.
• Language: English and Arabic is preferred