L2 Field Engineer
eMinds
Posted on 29 Aug
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Experience
5 - 8 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
5 to 8 years
Qualification Level
Diploma; Engineering Graduates/PG
Job Function
Engineering
IT - Hardware
Skillset
Technical Support & Troubleshooting ,Operating Systems & Platforms
Preferred Jobseekers
Jobseekers from any GCC country
What s in it for you?
You ll be the go-to expert for everything end-user computing: guiding the field team, keeping endpoints healthy, and making sure executives never miss a beat because of tech glitches. Think of yourself as the bridge between technology and people.
What you ll do
Be the L2 hero who steps in when issues get tricky
Support field engineers you re the calm in the storm
Own the lifecycle of devices (from setup to patching to retirement)
Work hands-on with SCCM, Intune, JAMF, Active Directory
Keep endpoints secure, updated, and compliant
Deliver white-glove support for VIPs when needed
Document, streamline, and improve how EUC support gets done
What you bring
5 8 years in IT support / infrastructure (L2 experience is key)
Strong knowledge of Windows, macOS, M365, mobile devices
Confidence with endpoint tools: Intune, SCCM, JAMF, AD
Understanding of patching, software deployment & group policies
A knack for solving problems under pressure with a smile
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- L2 Field Engineer
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