Kids Club Attendant

Raffles Hotels & Resorts

Job Description

Ensures that all Kids Club responsibilities are carried out in a safe, efficient and timely manner, continually striving to deliver the highest quality of service to guests, whilst adhering to all legal rules, regulations, and guidelines of the hotel.

Key Roles & Responsibilities

• Fully aware of programs in kids club.
• Creates a safe environment for all children attending the kids club.
• Creates an inventory for all toys / equipment at the kid club.
• Ensures all equipments are clean and properly maintained.
• Ensures all club s rules and regulations are enforced at all times
• Be fully aware of club s facilities, timings and promotions.
• To organize kid s club activities involving craft, indoor and outdoor activities.
• To provide supervision as well as fun environment for all children participating in kids club activities
• Inform Kids Club Supervisor for any need of additional toys or replacement of toys / equipment.
• Occupational Health and Safety Responsibilities
• Adheres to OH&S policies and procedures and ensures direct reports do the same
• Log security incidents and accidents in accordance with hotel requirements
• PERSONAL ATTRIBUTES
• Good English language verbal communication skills
• Solid interpersonal skills; able to ascertain and effectively address guest/employee needs
• Ability to promote positive relations with hotel residents and patrons
• Understanding and ability to work in a multi-cultural environment