Key Account Manager

talabat

Build and maintain effective long-term relationships and a high level of satisfaction with key
senior-level decision-makers and influencers at an assigned group of customer accounts that may
include major strategic customers within a geographic or industry focus.
Identify, develop, and typically close new sales opportunities.
Create demand for the organization's products and services by raising their profile with customers.
Achieve revenue targets by increasing revenue spend per account.
Conduct regular status and strategy meetings with the customer's senior management to understand
their needs and link them to the organization's product/service strategies.
Service quality need to be consistent for all the brands.
Maintain continuous business relationship with clients/ restaurants
Provide excellent service and support in order to build strong relationship and resolving operational
issues between clients/ restaurant and company.
Optimize the restaurant content (MOA, Delivery time).
Maintain regular relationships with various stakeholders from the brand
Provide quarterly reviews to partners to showcase the areas of growth and areas of potential
improvement.
Provide and maintain high service levels to the brands to ensure a seamless experience to both
customers and partners.
Work internally with the various departments to ensure all requirements of brand is met.
Update and maintain a track record of all activities related to the brand on SalesForce.