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Job Description
Roles & Responsibilities
Role Overview:
The Key Account Executive will be responsible for managing and nurturing relationships with the company’s key clients to ensure long-term satisfaction, loyalty, and repeat business. This role involves understanding client needs, coordinating with internal teams to deliver seamless rental experiences, and identifying opportunities to grow existing accounts. The ideal candidate will serve as the primary point of contact for key customers, ensuring exceptional service delivery while supporting the achievement of revenue and retention targets.
Key Responsibilities:
· Develop and maintain strong, long-lasting relationships with key accounts, ensuring high levels of satisfaction and repeat business.
· Serve as the primary point of contact for key clients, addressing their concerns and resolving issues quickly.
· Regularly engage with clients to understand their needs, and evolving business requirements
· Collaborate with the sales team to meet or exceed revenue targets for assigned key accounts.
· Assist with contract renewals, and ensuring all terms are met.
· Visiting priority customers on regular basis.
· Work closely with operations and customer service teams to ensure a smooth rental process and high satisfaction levels.
· Track and report on client feedback and suggest improvements to service offerings.
· Keep accurate records of client interactions, contracts, and account details.
· Maintaining records of contacts with clients and feedback from meetings or calls.
· Work closely with the operations team to ensure availability of vehicles and meet clients' specific needs
Desired Candidate Profile
Skills and Qualifications:
· Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
· Minimum of 2–5 years of experience in account management, client servicing, or sales—preferably within the car rental, automotive, or mobility services industry.
· Strong communication and interpersonal skills, with the ability to build and maintain lasting client relationships.
· Proven track record in meeting or exceeding account management and sales objectives.
· Excellent problem-solving, negotiation, and conflict resolution skills.
· Customer-focused, proactive, and able to work under pressure with minimal supervision.
· Proficient in MS Office applications and CRM tools for managing client information and reporting.
· Strong attention to detail and organizational skills to manage multiple client accounts effectively.
· Valid UAE Driving License is required.
· Willingness to travel and meet clients regularly as part of account management duties.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Client Relations
- CRM Software
- Corporate Account Executive
- Strategic Planning
- CrossFunctional Collaboration
- Client Relationship Executive
- Strategic Account Executive
- Senior Account Executive
- Performance Metrics
- Car Rental
- Automotive
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ARENCO REAL ESTATE EST
After completing his engineering studies in the U.S. in 1971 Mr. Abdullah Ahmed Almoosa laid the foundation of the Group through an architectural engineering firm. It is now grown into a leading family owned diverse business group as one of the top ten leading family owned groups of Dubai. The Group is more popularly known as ARENCO GROUP from its architectural practice which carries that name. The Group’s diverse business interests include: An architectural engineering consultancy and interior design practice Real estate leasing of owned premium apartments, villas, commercial offices, warehousing, staff accommodation, etc. throughout Dubai Hotel apartments operations of owned assets Furniture trading Car rental and leasing Laundry operations Manufacture of mattresses, beds Manufacture of energy saving lamps Joinery operations Over four decades of experience and a qualified team of experts enable the ARENCO GROUP to offer services that ensure the highest standards of quality and perfection.
Read MoreMaria Luisa Penaflor - NA
P.O. BOX 2622, DUBAI ( U.A.E ) Dubai, United Arab Emirates, Dubai, United Arab Emirates (UAE)