Key Account Executive

Client of Talentmate

The Key Account Executive is a vital role within our organization, primarily responsible for managing and nurturing relationships with our most significant clients. This position is tasked with developing strategies to meet client needs and driving continued growth through exceptional service and tailored solutions. As a Key Account Executive, you will work closely with cross-functional teams to ensure the delivery of products and services that exceed client expectations. Success in this role requires strong communication skills, a deep understanding of the market, and the ability to anticipate and adapt to customer needs. You'll play a crucial role in maintaining and expanding our market presence and building long-term partnerships with key clients.

Responsibilities

• Develop strong and sustainable relationships with key clients to foster trust and loyalty.
• Identify client needs and work with internal teams to deliver tailored solutions.
• Regularly review account performance to maximize client satisfaction and retention.
• Coordinate with sales and marketing teams to align efforts and strategies.
• Prepare and deliver presentations and proposals specific to key accounts.
• Negotiate contract terms and maintain compliance with company policies.
• Collaborate with product development to translate customer feedback into enhancements.
• Track industry trends to ensure the company is meeting competitive benchmarks.
• Provide accurate and timely sales forecasts to inform company strategy.
• Attend client meetings to advise on best practices and innovative solutions.
• Resolve any client issues promptly and effectively to maintain relationships.
• Generate new business opportunities within existing key accounts.

Requirements

• Bachelor s degree in Business Administration, Marketing, or a related field.
• Proven experience in account management or sales for a minimum of three years.
• Exceptional communication and interpersonal skills to interact effectively with clients.
• Strong organizational skills with the ability to manage multiple accounts simultaneously.
• Experience in negotiating contracts and closing deals successfully.
• Ability to analyze data and create actionable insights for strategic decision-making.
• Proficiency in CRM software and Microsoft Office Suite for daily tasks.