Junior Help Desk IT Specialist

Aga Khan Cultural servic...

Posted on 25 Sep

Experience

0 - 2 Years

Job Location

Cairo - Egypt

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Install, configure, and maintain software and hardware components of computer and network systems.
  • Troubleshoot system and network problems, diagnose, and solve hardware or software issues.
  • Repair and replace damaged computer and network components.
  • Set up new users' accounts and profiles.
  • Support employees whenever they encounter challenges with computers and network devices.
  • Maintain and update technical documentation on a regular basis.
  • Test new hardware and software before full-scale installation.
  • Do other related job tasks as required.

Desired Candidate Profile

Qualification:

  • Bachelor s degree in Computer Science/Computer Engineering or relevant.
  • Strong adequate experience in a relevant industry or field.

Experience:

  • From 0 to 2 years of experience as IT help desk.
  • Full technical ability and proficiency with the relevant software and hardware.
  • High standards of ethics and confidentiality to handle sensitive information.
  • Ability to integrate well into teams & work towards achieving team results.
  • Ability to communicate and interact within departments to achieve the desired results.
  • Shows continuous improvement by taking initiative and accepting responsibilities.

Company Industry

  • NGO
  • Social Services
  • Community Services
  • Non-Profit

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Junior Help Desk IT Specialist

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Aga Khan Cultural servic...

https://wuzzuf.net/jobs/p/o8juctmxwox3-junior-help-desk-it-specialist-aga-khan-cultural-services-egypt-akcs-e-cairo-egypt