ITSM Jobs in UAE

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 14 - 17 Years
• Dubai - United Arab Emirates (UAE)

Configure and customize ServiceNow Health and Safety modules, build workflows and dashboards, requiring strong JavaScript skills and ServiceNow certification.

• 5 - 7 Years
• Dubai - United Arab Emirates

The role involves conducting service performance analytics, managing incidents and problems, ensuring service level compliance, and developing service quality plans.

• 5 - 7 Years
• Dubai - United Arab Emirates

Lead design and implementation of ServiceNow solutions, requiring expertise in ITSM, HRSD, ITOM, and ITIL, along with strong communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Develop and maintain ServiceNow platform architecture, lead implementation and integration, customize applications, ensure governance, and collaborate with stakeholders for cont...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Architect and build ServiceNow, lead ITSM, SAM, and HAM implementation, integrate technologies, develop workflows, and ensure successful deployment.

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for business process design and optimization, with expertise in ServiceNow workflows and stakeholder influence in complex environments.

• 1 - 4 Years
• Dubai - United Arab Emirates

Design and maintain ServiceNow architecture, influence C-suite, and drive digital transformation with strong communication and leadership skills.

• 5 - 8 Years
• United Arab Emirates - United Arab Emirates

Lead design and governance of ServiceNow solutions in telecom, ensuring compliance with TM Forum standards and integrating with telecom systems.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 1 - 5 Years
• Dubai , Abu Dhabi , Fujairah - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot hardware and software issues, manage user accounts, and assist with onboarding activities.

• 7 - 9 Years
• Dubai - United Arab Emirates

Serve as a process expert, lead workshops, analyze business processes, and implement improvements while collaborating with clients and stakeholders.

• 21 - 22 Years
• United Arab Emirates - United Arab Emirates

Install, maintain, and repair hardware and software, providing technical support and troubleshooting while ensuring licensing and documentation are managed effectively.

• 8 - 10 Years
• Dubai - United Arab Emirates

Participate in IT Service Management process improvement, manage service lifecycle, conduct analysis, and ensure adherence to ITIL standards with relevant certifications.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee ServiceNow delivery, manage client relationships, lead projects, ensure quality, and develop team skills with strong leadership and communication abilities.

• 6 - 13 Years
• Dubai - United Arab Emirates

Lead QA efforts for ServiceNow modules, define test strategies, perform various testing types, and manage defects using JIRA/TestRail in Agile environments.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for providing technical support, incident tracking, and customer satisfaction in a dynamic 24X7 environment, requiring strong communication and analytical skills.

• 3 - 6 Years
• Dubai , Abu Dhabi , Ajman - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, managing user accounts and connectivity while ensuring minimal business disruption.

• 3 - 8 Years
• Dubai - United Arab Emirates

Manage Microsoft 365 administration, provide IT support, maintain hardware, and ensure network connectivity while documenting IT assets and operations.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide technical support for hardware, software, and network issues, manage user accounts, and assist with onboarding while ensuring minimal disruption.

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

Provide first line support, troubleshoot hardware/software issues, manage user accounts, and adhere to ITIL procedures in a customer service role.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead technical design and architecture of ServiceNow implementations, providing guidance, translating requirements, and collaborating with teams to deliver solutions.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide user support, troubleshoot IT issues, administer systems, maintain documentation, and enable end-users with strong technical skills and customer service focus.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for healthcare applications, resolve incidents, collaborate with IT teams, and utilize ITIL principles for effective incident management.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support by troubleshooting hardware and software issues, configuring networks, and ensuring effective communication with users.

• 5 - 7 Years
• Dubai - United Arab Emirates

Guide technology strategy for enterprise accounts, lead technical teams, solve complex challenges, and communicate effectively with stakeholders to drive platform adoption.

• 3 - 5 Years
• Dubai - United Arab Emirates

Collaborate with sales teams to deliver tailored ServiceNow solutions, provide technical guidance, and identify cross-selling opportunities while maintaining solution collateral.

• 5 - 9 Years
• Dubai - United Arab Emirates

Engage in presales, solution design, and implementation of ServiceNow solutions, requiring strong communication skills and ServiceNow certifications.