ITSM Developer

VAM Systems

Employer Active

Posted 10 hrs ago

Experience

1 - 7 Years

Job Location

Doha - Qatar

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Design, develop, and maintain integrations between ITSM tools (Ivanti , ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.).

Configure and develop APIs, web services, and middleware components to support ITSM processes.

Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements.

Develop and customize workflows, business rules, and automation scripts within the ITSM platform.

Ensure integrations adhere to data quality, performance, and security standards.

Desired Candidate Profile

Bachelor s degree in Computer Science, Information Systems, or related field.

Hands-on experience with at least one ITSM platform (preferably Ivanti).

Strong knowledge of APIs, REST, SOAP, web services, and integration patterns.

Experience with scripting languages (JavaScript, Python, PowerShell, or similar).

Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.).

Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB).

Strong understanding of databases (SQL/NoSQL) and data structures.

Good troubleshooting, debugging, and problem-solving skills.

Experience with version control (Git) and CI/CD pipelines.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • ITSM Developer

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VAM Systems

Company Description

https://jobs.smartrecruiters.com/VAMSystems/744000086354385-itsm-developer-