IT Technician

AccorHotel

Employer Active

Posted 9 hrs ago

Experience

1 - 7 Years

Job Location

Rabat - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

IT Technician


User Support:

  • Respond to technical support requests (hardware, software, network, telephone, printers, etc.)

  • Diagnose and resolve level 1 and 2 IT incidents

  • Install, configure and update workstations and peripherals

  • Train users in good practices and the use of IT tools

Infrastructure and network:

  • Monitor the performance and availability of the local network (Wi-Fi) and servers

  • Ensure maintenance of network equipment (switches, routers, access points)

  • Perform data backups and restores as needed

  • Collaborate on user access management (accounts, passwords, rights)

Systems & security:

  • Participate in the implementation of IT security policies

  • Apply security patches and updates to systems

  • Monitor security incidents (antivirus, phishing, vulnerabilities)

  • Manage the inventory of the IT equipment (hardware/software)

Projects & developments:

  • Participate in the installation of new software or systems

  • Collaborate with headquarters or external service providers during technical deployments

  • Propose improvements for the optimization of internal IT tools

Desired Candidate Profile

Education: Bac+2 Bac+3 in IT, systems & networks or equivalent

  • Experience: Minimum 1 year in a similar position, ideally in the hospitality or service sector

  • Technical skills:

    • Knowledge of Windows systems, Office 365, Active Directory

    • Mastery of TCP/IP, VLAN, Wi-Fi networks

    • Notions of cyber security, backup, ticketing tools

  • Behavioral skills:

    • Rigor, sense of service, responsiveness, autonomy

    • Good interpersonal skills and ability to explain technical aspects in a simple way

    • Ability to work in a team and under pressure

LANGUAGES :

  • Fluent French

  • Professional English (reading technical documentation, supporting foreign customers)

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • IT Technician

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

AccorHotel

Why work at Accor?
We are much more than a global leader. We welcome you as you are and you can find the job and the brand that matches your personality.
We support you in your daily evolution and learning, we ensure that your work brings meaning to your life. So, during your experience with us, you can explore the unlimited possibilities of the Accor Group.
By joining Accor, you write each chapter of your story and together we can imagine the Hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/.
Do what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS

Read More

https://jobs.smartrecruiters.com/AccorHotel/744000085177760-technicien-it-

  • Home
  • Jobs in Morocco